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The Friendly New Braunfels Team
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Frequently Asked Questions

Where are your properties located?

Our properties are situated to serve the communities of Seguin, Marion, Northcliff, Hunter, McQueeney, Santa Clara, Geronimo, Redwood, Gruene, and of course, New Braunfels. Our main locations are:

 

 


When are your offices open?

Our office hours run Monday through Friday from 9 a.m. to 5 p.m. and Saturday from 9 a.m. to 12 p.m. Use this time to ask about our unit sizes, secure your moving van rental, and get to know our team and our services better.
 

When can I access my space?

Our access hours run 24 hours 7 days a week. Our office hours: Monday through Friday from 9 a.m. to 5:p.m. and Saturday from 9 a.m. to 12 p.m. We’ve found the perfect balance between offering the convenience you expect while maintaining the secure environment you need.
 

How secure are your rentals?

We do everything in our power to provide a safe haven for your belongings while they’re away from home. With perimeter fencing, individually alarmed units, and electronic access, we make it easy for tenants to access their rentals and difficult for intruders to break in. As a bonus, our interior units provide an additional layer of security, while our access hours prevent property activity in the middle of the night.
 

What kinds of units do you provide?

In addition to our commitment to offer several different storage units, we provide a wide range of unit types. Choose from a ground floor space with drive-up access, an indoor space with climate control, or an outdoor parking spot for vehicles like RVs, cars, trailers, boats, and more!
 

Why should I choose your company?

While we’ve worked hard to incorporate all the features we know matter most to you, one reason our customers love renting with us is our team. Our staff is comprised of knowledgeable and friendly professionals who love sharing their storage knowledge to make your life easier. We have years of experience in storage, translating to a more seamless move-in day for you!